Shipment Policy

Effective Date: January 6, 2025

At Klymavel Baby Shop, we aim to ensure that your orders are delivered promptly and securely. This Shipment Policy outlines the terms, timelines, and options for shipping your purchases.

1. Shipping Locations

We offer shipping services to both domestic and international destinations. Shipping availability may vary based on the product or location.

1.1 Restricted Areas
Certain regions may have restrictions due to logistics or regulatory reasons. Contact us to confirm shipping eligibility to your location.

2. Shipping Options and Costs

2.1 Standard Shipping

  • Estimated delivery time: 5-7 business days for domestic orders, 10-15 business days for international orders.

  • Costs: Calculated based on weight, size, and destination.

2.2 Express Shipping

  • Estimated delivery time: 2-3 business days for domestic orders, 5-7 business days for international orders.

  • Costs: Premium charges apply for expedited delivery.

2.3 Free Shipping

  • Available for orders over a specified amount, as indicated on our website.

  • Valid for select regions only.

3. Order Processing Times

Orders are processed within 1-2 business days after payment confirmation. Custom orders or pre-orders may require additional processing time, which will be specified during checkout.

4. Tracking and Notifications

4.1 Tracking Information
Once your order is shipped, you will receive an email with a tracking number and link to monitor the delivery status.

4.2 Notifications
You will be notified of any significant updates, such as delays or issues with delivery.

5. Delivery Issues

5.1 Delayed Deliveries
While we strive to meet estimated delivery timelines, delays may occur due to unforeseen circumstances such as weather or customs processing. If your order is delayed, please contact us for assistance.

5.2 Lost or Damaged Shipments
In the rare event of lost or damaged packages, contact us immediately. We will work with the carrier to resolve the issue and provide a replacement or refund, as appropriate.

6. International Shipping

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in our shipping fees.

7. Changes to Shipment Policy

We reserve the right to modify this Shipment Policy at any time. Updates will be posted on this page with the effective date.

Contact Us

For questions about our Shipment Policy, reach out to us:

  • Hotline: (731) 584-6120

  • Address: 15 Hales Cv, Camden, Tennessee

  • Email: info@klymavel.com

  • Website: klymavel.com