Sales Policy
Effective Date: January 6, 2025
At Klymavel Baby Shop, we strive to provide a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions that apply to all purchases made through our website (klymavel.com). By placing an order, you agree to the following terms:
1. Pricing and Payment
1.1 Pricing
All prices listed on our website are in USD and include applicable taxes unless stated otherwise.
Prices are subject to change without prior notice but will not affect orders that have already been placed and confirmed.
1.2 Payment Methods
We accept the following payment methods:
Credit and debit cards (Visa, MasterCard, American Express)
PayPal
Other payment options as indicated during checkout
1.3 Payment Security
Your payment information is processed securely using encryption technology. We do not store your payment details on our servers.
2. Order Placement and Confirmation
2.1 Order Acceptance
Once you place an order, you will receive an email confirmation. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for reasons such as:
Stock unavailability
Payment issues
Errors in product pricing or description
2.2 Order Changes
If you need to modify your order, contact us within 24 hours of placing it. Changes may not be possible after this timeframe.
2.3 Pre-Orders
For pre-order items, shipping times may vary. Specific details will be provided on the product page.
3. Shipping and Delivery
3.1 Shipping Locations
We ship to domestic and international locations. Restrictions may apply based on your region.
3.2 Delivery Timeframes
Estimated delivery times are provided during checkout. Delays may occur due to unforeseen circumstances, such as weather or customs processing.
3.3 Shipping Costs
Shipping costs are calculated based on the delivery location and the weight of your order. Free shipping may apply to orders meeting certain criteria, as indicated on our website.
4. Product Availability
We strive to maintain accurate stock levels, but in rare cases, an item may become unavailable after your order is placed. In such cases, we will notify you promptly and offer alternatives or a full refund.
5. Warranty and Support
Certain products may include a manufacturer’s warranty. Details are provided on the product page. For additional support, please contact us at info@klymavel.com.
6. Policy Updates
We reserve the right to update this Sales Policy at any time. Changes will be effective upon posting on this page with the updated effective date.
Contact Us
If you have any questions about this Sales Policy, please contact us:
Hotline: (731) 584-6120
Address: 15 Hales Cv, Camden, Tennessee
Email: info@klymavel.com
Website: klymavel.com